I'm curious what stories, both horror and good, you guys have about MVD's or DMV's.
I was at a MVD today to transfer the title on the 73 Opel GT I recently purchased. I took off from work a little early to try and get there with enough time to be seen. MVD's where I live, lock the doors at 4 and close shortly after 5. Friday is always a busy day at a MVD, but I couldn't do it before today. My work keeps me rather busy. While waiting in the line for title transfers, recent vehicle purchases, VIN inspections, etc. I'm looking over the title and to my horror, I notice a mistake. I remembered the family saying their had been an issue with the title not having the full VIN. I thought that meant it had been taken care of, because who would just let that go? I'm quickly realizing this could be a huge problem...
Well, I'm here so I might as well see what MVD says. I wind up getting helped by a manager, an somewhat old guy but he was really nice. I mention to him that there is a mistake on the title, that it is missing a digit. I already know this could mean the vehicle will need to be physically inspected in order to correct it. The problem with that, it doesn't idle and I'm fighting a fuel supply issue. I'd have to trailer it. To trailer it, I'd have to take off work for a day, rent a trailer, load it, go to the MVD, unload it so you can open the doors, do all the paperwork that needs to be done, then reload the GT, bring it back home and then bring the trailer back. It would cost me at least $70 and a huge headache. I never like taking off work just because it creates more problems, I have well over 100 hours of sick leave saved up I can use.
So, this could be a large issue that I'd have about 2 weeks to resolve. The manager was super nice, and took care of it. I had proof of insurance with the correct VIN and photos on my phone that included the various VINs. 73's can really suck for those that don't know they kinda have two VINs. The guy actually remembered the Opel GT, I must have gave him some happy flashbacks to when he was young. We talked a little bit about cars while he worked, joked a little. He fixed the issue and he could have stuck by the law and required a physical inspection to fix the mistake. You don't just alter the VIN on a title lightly.
During our convo, he mentioned wanting coffee. So after I left, I went to a Starbucks and got him a large coffee and a cinnamon roll. That cost me ~$6, but he easily saved me $70 and a whole day of headaches. I brought it back and had it sent over to him, waved and said thanks. He seemed to really appreciate it. By this time, it was after 3 on a Friday. While MVD can really piss you off, I want to work at one far less than having to go to one. The public can be full of idiots. I'll happily thank someone for being humane while working on my problems.