Discussion Starter · #1 ·
Ii figured I'd do an update on Willit? but because I did nothing to it, I figured I'd let you all know why. Two days of liquid sunshine for a start, but the real killer was both fairly new, 14 months and 5 months since purchase, P-4 computers crashed. Both were proprietory systems, a Toshiba Satellute laptop and the new Sony Vaio, On both I loaded Norton GoBack from Norton's System Works 2005. Margaret took the laptop to Hawaii to load all the pics from her son's 10th wedding anniversay and wedding vows renewal, the main reason I loaded GoBack was so the pics could be retrieved if her "X" screwed it up with him using it all the time. Anyway, a week after she got back, it started acting screwy and asked if I wanted to use GoBack to recover to the last known good boot. Sure, I figured, so I did the deed and the program promptly took out the Master Boot Record. So the computer went into a boot up loop and never recovered. The Sony did the same thing, ,but asked if we wanted to force an uninstall on GoBack, sure we did after what happened to the laptop. The dirty rotten program did the same thing a week later, and the Sony went into a boot up loop. So I called all three comnpany support folks and all three ended up transferring me to "script readers" in India. MicroSoft will not transfer me to anyone in Redmond, WA, but I can fax them. I did take someone's advice in this site and got SpinRite 6.0, it only took 3 days to go through the Sony hard drive. I was sending 2-3 e-mails to those folks too. Needless to say if and when I can talk to someone who can comprehend the english language and use the thought process instead of a book, I will be questioning all three company's parental status. I tried to get a drive docking station to work with the laptop hardrive and Murphy showed up, it would not work in any of my Win 98 comps or the laptop with a new hard drive. The driver CD was faulty, so I called that company and got new drivers e-mailed to me and that didn't work either. That drive station was bad, so I got two more one 3.5 and a 2.5. Haven't tried those yet, so I don't know how it's gonna go. I got many responses from SpinRite, the last one was asking if I wanted to return it and get Margaret's money back. She said YES, so I'll do that for her and get the program for myself. To wrap this up and quit venting, bottom line is, DO NOT INSTALL Norton GoBack if you want your data in the computers to be fairly? safe. Whew!!!