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Discussion Starter · #1 ·
I just received an E-mail reguarding my account on E-Bay. I know people here use E-bay as well. I reported it to E-Bay and they said it was a spoof and to beware. Below is a copy of the e-mail I received, and E-Bays reply. If in doubt forward the e-mail to them. I became suspicious when it wanted to instal Korean Language support. Jarrell

(Bogus E-Mail)

Dear valued eBay member,

It has come to our attention that your eBay Billing Information records are out of date. That requires you to update the Billing Information If you could please take 5-10 minutes out of your online experience and update your billing records, you will not run into any future problems with eBay's online service.
However, failure to update your records will result in account termination.
Please update your records in maximum 24 hours.

Once you have updated your account records, your eBay session will not be interrupted and will continue as normal. Failure to update will result in
cancellation of service, Terms of Service (TOS) violations or future billing problems.Please click on the link below to update your billing information.


http://update-billing-info.lbgo.com/ebay.billing/ebay.verify.info.ssl.html


*Please do not respond to this e-mail as your reply will not be received.

Thanks for your patience as we work together to protect your account.


Regards,

Safeharbor Department
eBay Inc.

E-Bays reply:
eBay Customer Support <[email protected]>
Hello,

Thank you for contacting eBay's Trust and Safety Department about email
solicitations that are falsely made to appear to have come from eBay.
These emails, commonly referred to as "spoof" messages, are sent in an
attempt to collect sensitive personal information from recipients who
reply to the message or click on a link to a Web page requesting this
information.

The email you reported did not originate from, nor is it endorsed by,
eBay. We are very concerned about this problem and are working
diligently to address the situation. We are currently investigating the
source of this email to take further action. You may rest assured that
your account standing has not changed and that your listings have not
been affected.

We advise you to be very cautious of email messages that ask you to
submit information such as your credit card number or your email
password. eBay will never ask you for sensitive personal information
such as passwords, bank account or credit card numbers, Personal
Identification Numbers (PINs), or Social Security numbers in an email
itself. If you ever need to provide information to eBay please open a
new Web browser, type www.ebay.com, and click on the "site map" link
located at the top of the page to access the eBay page you need.

If you have any doubt about whether an email message is from eBay,
please forward it immediately to [email protected] and do not respond to it
or click on any of the links in the email message. Please do not change
the subject line or forward the email as an attachment.

If you entered personal information such as your password, social
security number or credit card numbers into a Website based on a request
from a spoofed email, you need to take immediate action to protect your
identity. We have developed an eBay Help page with valuable information
regarding the steps you should take to protect yourself.

To get to the "Protecting Your Identity" Help page from the eBay site,
please click on the "help" link located at the top of most eBay pages
and select the following topics when the "eBay Help Center" window
appears:

Safe Trading > If Something Goes Wrong > Identity Theft

We encourage you to review additional information about protecting your
identity found in the eBay Help system. Please click on the "help" link
located at the top of most eBay pages and select the following topics
when the "eBay Help Center" window appears:

Safe Trading > If Something Goes Wrong& > Account Theft > Account
Protection

Once again, thank you for alerting us to the spoof email you received.
Your vigilance helps us ensure that eBay remains a safe and vibrant
online marketplace.


Regards,

Ian
eBay SafeHarbor
Investigations Team
______________________________
eBay
Your Personal Trading Community (tm)
 

· 70's Opeler, back 4 more!
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I recieved one the other day, not from eBay, but from somebody else, requesting a verification of eMail address.

Get this, I was to click on the link and enter my debit card number and the PIN used at the ATM in order to validate my email address.

Caution to all about these scams. :mad:
 

· Registered
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6,344 Posts
I got the same thing, supposedly from e-bay this morning. Then I thought about it and I don't have a billing account with e-bay. Solution was real easy, I hit the the delete button on my tool bar and message gone to never-never land. Even though this message had all the e-bay logos and looked official, it took only a couple of seconds to realize it was JUNK. You just got to double check what you get in e-mail folks.

Ron
 
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