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nuchrome problems

I sent my chrome parts out to nuchrome back before christman 2003, and have STILL not gotten them back. I called today, and they complained about having 500 customers waiting.

I asked them to send them back to me so I can take them somewhere local.

They are very good,as I had them do work before. But they are killing me. I'm already forfeiting my entry fee to a car show this weekend because of their delay.
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